I thought of it as weird how Mr. Ziegler approached the student through blog and wanted to talk to him by phone, but everytime the student asked a rather tricky or personal type question, Mr. Ziegler would get very defensive. You don't talk to a person to clear things up, but when they ask you a question you weren't read for, you become angry. If Mr. Ziegler was going to get defensive of what the student was asking, he shouldn't have let him call in the first place.
Overall, I think it's great the student got to speak to Mr. Ziegler, but when i heard the student speak about this in class, I just wish Mr. Ziegler would've answered more questions without being so defensive so we can know the whole truth of what happened in Host, by David Foster Wallace.